Multi-Family

Lochside Townhomes Roofing Restoration

Under 30 Days

Timeline

12-15

Team Size

Durham, NC

Location

Project Overview

The Lochside Townhomes community in Durham, North Carolina partnered with Premier Roofing Company for a planned multifamily roof replacement project after proactively preparing for future roofing improvements. Because the community had already budgeted ahead for the project, only a minimal special assessment was required for homeowners.

After interviewing multiple roofing contractors, the HOA Board and property management company selected Premier Roofing based on our multifamily roofing experience, communication process, and long-term project value.

This roofing restoration project included:

Our multifamily division completed the entire project in less than three weeks while maintaining organized communication and minimal disruption for residents.

HOA Meetings & Community Planning

Before construction began, Premier Roofing attended an in-person HOA special assessment meeting to answer homeowner questions regarding:

  • Existing roof conditions
  • Project timelines
  • Construction expectations
  • Community impact during installation
  • Roofing system recommendations


These meetings play an important role in helping homeowners understand the value and long-term protection that comes with a professionally managed multifamily roofing project.

A few months later, our team returned to host a full pre-construction meeting with residents before the official project kickoff. To create a welcoming and transparent environment, our team provided food and refreshments while walking homeowners through the construction process step by step.

  • During the meeting, we reviewed:

  • The project schedule
  • Daily workflow expectations
  • Door hanger notifications
  • Safety procedures
  • Parking coordination
  • The online homeowner portal for updates and communication

Customized Multifamily Roofing Phasing Plans

Every multifamily roofing project we complete is built around a customized phasing strategy designed specifically for that community.

For the Lochside Townhomes project, Alex Miller developed detailed site maps outlining which buildings would be completed during each phase of construction. These phasing plans help reduce disruption for residents while keeping projects organized and on schedule.

Our multifamily division also manages phased roofing projects spread over multiple years when communities require long-term budgeting solutions, although the Lochside project was completed within a single construction timeline.

Special Assessment & Financing Support

Special assessments can often be one of the most challenging aspects of a community roofing project. Homeowners naturally have questions when additional funding is required, which is why our multifamily team stays actively involved throughout the planning process.

Premier Roofing assists communities by:

  • Attending HOA and homeowner meetings
  • Explaining project scope and roofing needs
  • Providing funding guidance for communities
  • Helping homeowners understand available financing solutions
  • Partnering with third-party financing providers for special assessments


Our experience with multifamily communities allows us to guide homeowners and HOA boards through the process with transparency, communication, and professionalism.

Why Communities Choose Premier Roofing

While Premier Roofing is not always the lowest bid during the contractor selection process, communities consistently choose us because of our experience, organization, workmanship quality, and communication standards.
Every multifamily roofing project is backed by:

  • A 20-year workmanship warranty
  • Manufacturer-backed limited lifetime warranties
  • Professional onsite project management
  • Clear homeowner communication throughout construction


Depending on the roofing system selected, manufacturer warranties commonly range between 30- and 40-year limited lifetime coverage.

Professional Roofing Operations

Our roofing crews typically arrive onsite before sunrise to begin quiet preparation work before active construction begins for the day.

Once city and neighborhood ordinances allow, crews begin roof tear-off and installation operations, including:

  1. Removing old roofing materials
  2. Maintaining active jobsite cleanup
  3. Installing new roofing systems
  4. Completing property sweeps throughout the day


While tear-off operations can temporarily create a busy construction environment, our crews prioritize organization and cleanliness throughout every phase of the project.

Quality Control & Final Inspections

Before project completion, Premier Roofing performs a detailed internal 20-point inspection to verify installation quality, workmanship standards, and overall project completion.

After our internal quality review is complete, local city and county inspectors conduct final inspections to ensure all roofing systems meet local building code requirements and safety standards.

Trusted Multifamily Roofing Experts in North Carolina

The Lochside Townhomes project highlights Premier Roofing’s ability to manage multifamily roofing projects through proactive planning, organized communication, efficient construction timelines, and long-term roofing solutions.

From HOA coordination and homeowner communication to phased construction planning and final inspections, our multifamily division is built to help communities complete complex roofing projects with confidence.

What our customers are saying about our Roofing services

Homeowners across the country choose Premier Roofing services for quality they can see and service they can trust. With thousands of successful projects and countless 5-star reviews, our reputation speaks for itself. From quick repairs to full roof replacements, customers praise our professionalism, honesty, and lasting results.

We had a large project where 60 units in our townhome community in Rock Hill, SC where the roofs were replaced along with gutters and siding damage from the Hail storm in 2024. Premier not only got it all worked out with the insurance …

Leslie Townsend, Alexandria, NC

Premier Roofing was outstanding. Our community is comprised of 85 homes, divided into 19 buildings. The Alexandria community debated the need for a complete roofing project for several months. When we met with Jim Ayers the first time, the debate was over. We had several pre-project meetings with the transparency necessary to feel confident in our decision. Jim and his team were available for questions and respectful of our time as well.
We held a neighborhood meeting via Google Meet, with Jim Ayers, Alex Miller,

Jan Lee, Alexandria, NC

Premier Roofing was outstanding. Our community is comprised of 85 homes, divided into 19 buildings. The Alexandria community debated the need for a complete roofing project for several months. When we met with Jim Ayers the first time, the debate was over. We had several pre-project meetings with the transparency necessary to feel confident in our decision. Jim and his team were available for questions and respectful of our time as well.
We held a neighborhood meeting via Google Meet, with Jim Ayers, Alex Miller, our on-site project manager, and every step was explained to our residents. Due to rain, we experienced delays a few times, but the roofing project progressed smoothly, and Alex was on-site every day. If a resident had a question or concern, Alex dealt with it that same day. If any unexpected issues arose, Alex handled them promptly.
Thank you, Jim and Alex, we couldn’t have had a better experience. I would highly recommend Premier for all roofing projects.

Jan Lee, Alexandria, NC

Premier Roofing has been fabulous to work with! We utilized their services for a townhome roof replacement from a hail storm and they worked tirelessly with the Association’s insurance company to ensure everything that needed to be included was factored into the claim. Having them go to bat for the Association with the insurance company was such a relief! Throughout the project, we also got frequent updates and knew where the crew was moving to next. It was a wonderful experience with Premier Roofing!

Morgan Leppanen, Durham, NC
  • Multi-Family
    Lochside Townhomes Roofing Restoration
  • Multi-Family
    Alexandria Community Roofing Restoration
  • Commercial
    Townhome Community Roof, Gutter & Downspout Replacement

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