Choosing the wrong roofer can lead to costly repairs, leaks, or even voided warranties. The key to how to choose a roofer you can trust is understanding what makes a contractor reliable, professional, and transparent from the start. At Premier Roofing, we’ve spent more than 20 years building roofs—and trust—for homeowners and property managers across the region. Our skilled crews deliver fast build times and consistent communication, so you always know what’s happening with your project.
Whether you need expert work for your residential roofing or large-scale multi-family roofing project, Premier Roofing has the experience and resources to handle it all. We know the right questions to ask a roofing contractor and the red flags to watch for, and we help you understand every step of the process. Whether it’s repair or replacement, Premier Roofing makes the process seamless.
TL;DR
Replacing your roof is a major expense, so you may want to know how to find a good roofer who will get the job done properly and stand behind their work. Residential roofing companies are plentiful in most areas, so that makes your job of choosing a roofer even more complicated. The first thing to consider is whether you should hire a roofing contractor or a roofing company. An independent roofing contractor may suffice in situations where the fix is quick and easy, whereas if the job needs extensive repair or replacement, it makes more sense to go with a roofing company that can provide skilled craftsmanship, quality materials, and a workmanship warranty. It’s helpful to get estimates from at least 2-3 roofing companies so you have a basis for comparison. You can also ask friends, neighbors, and coworkers, as well as checking online customer reviews.
Questions to Ask a Roofer Before Hiring Them
Before signing any contract, it’s important to know exactly how to hire a roofer you can trust. Choosing a roofer isn’t just about comparing prices—it’s about finding a professional who stands behind their work and delivers lasting results. Think of this as your homeowner checklist for how to find a good roofing company.
When interviewing potential contractors, don’t hesitate to ask about their experience with projects similar to yours. A seasoned roofer can identify hidden issues early and prevent future problems. Confirm that the company carries both liability and workers’ compensation insurance—this protects you if something goes wrong on-site. Always ask about material and workmanship warranties, too. The best roofers explain what’s covered and how long your protection lasts. By asking these questions up front, you’ll quickly separate true professionals from risky hires.
How Long Have You Been in Business?
When choosing a roofer, experience is one of the strongest indicators of reliability. A company that’s been around for decades has weathered storms—both literal and financial—and proven its commitment to quality. Longevity means they’ve built a reputation in the community, refined their process, and learned how to handle every type of roofing challenge with confidence.
At Premier Roofing, our 20+ years in business reflect that dedication. With thousands of successful projects completed, we’ve built a foundation of trust, accountability, and consistent workmanship. When you hire an experienced team like ours, you’re not just getting a roof—you’re getting peace of mind that your investment is protected by proven professionals.
Do You Handle Insurance Claims?
If your roof damage involves an insurance claim, it’s essential to work with a contractor who knows how to navigate that process smoothly. At Premier Roofing, our in-house claims team handles everything—from coordinating with your adjuster to managing the paperwork—so you don’t have to stress over the details. We work directly with your insurance company to ensure all covered damage is documented and that you receive the full value of your policy.
Our goal is to make your roof restoration as seamless as possible while maximizing your coverage. Learn more about how our insurance process works here.
What Warranties Do You Offer?
When choosing a roofer, it’s crucial to understand the difference between workmanship warranties and manufacturer warranties. A workmanship warranty covers the quality of the installation itself—ensuring your roof was installed correctly—while a manufacturer warranty protects the roofing materials against defects.
At Premier Roofing, we stand behind both. Every project we complete comes with a Lifetime Workmanship Warranty, giving you lasting confidence that your investment is protected. As an IKO Roofpro Certified Contractor, we also offer extended manufacturer warranties backed by one of the industry’s most trusted roofing brands. Together, these guarantees mean your roof is protected from every angle.
Curious how your new roof could impact your insurance rates? Explore our guide on Roofing Impact on Insurance Premiums.
What’s Included in My Roof Estimate?
Your roof estimate should outline the materials being used, the labor costs, and how the crew will handle cleanup and debris removal once the job is done. It should also specify any warranty terms related to both workmanship and materials. Reviewing these details in advance helps you understand exactly what you’re paying for and prevents surprises later. A trustworthy roofing company like Premier Roofing provides straightforward, itemized estimates so homeowners know their investment is protected from start to finish.
Can I See Examples of Similar Projects?
It’s smart to ask for examples of similar projects they’ve completed. Seeing real results helps you gauge their experience, workmanship, and consistency. A reputable contractor should have a portfolio of past roofs—ideally homes or properties similar in size, material, and style to yours.
What Materials Do You Recommend, and Why?
When choosing a roofer, look for someone who can clearly explain why they recommend certain materials or installation methods. A good contractor won’t just list products—they’ll walk you through the benefits of each choice for your specific home and climate.
For example, they might suggest upgraded pipe flashing for better leak protection, impact-rated shingles for hail resistance, or a specific nailing pattern to improve wind performance and durability. These details reflect real expertise and attention to quality.
What Is Your Communication Style?
You should feel comfortable asking questions and getting timely, clear answers throughout your project. A trustworthy roofing company keeps you updated on scheduling, material deliveries, and progress so there are no surprises.
At Premier Roofing, communication is a cornerstone of our service. From your first inspection to the final cleanup, our team provides consistent updates and is always available to answer questions. Whether you prefer phone calls, emails, or on-site check-ins, we make it easy to stay informed and confident every step of the way.
What to Look for in a Roofing Contractor
Before signing any contract, it’s important to know exactly how to hire a roofer you can trust. Choosing a roofer isn’t just about comparing prices—it’s about finding a professional who stands behind their work and delivers lasting results. Think of this as your homeowner checklist for how to find a good roofing company.
When interviewing potential contractors, don’t hesitate to ask about their experience with projects similar to yours. A seasoned roofer can identify hidden issues early and prevent future problems. Confirm that the company carries both liability and workers’ compensation insurance—this protects you if something goes wrong on-site. Always ask about material and workmanship warranties, too. The best roofers explain what’s covered and how long your protection lasts. By asking these questions up front, you’ll quickly separate true professionals from risky hires.
Tested Performance
Go with a roofing company that has a proven track record of working with many kinds of residential roofs. This means that they have experience with different types of architecture and materials. An established company will also have access to a broader range of higher-quality materials and a crew of experienced roofers that will do the job correctly and address issues after the job is completed.
Verify Each Company’s Insurance Coverage
It’s important that a roofing company is licensed and insured. This protects you against a myriad of problems such as poor workmanship, faulty materials, or any other unforeseen circumstances like damage to your property. The roofing company should also carry professional liability and workers’ compensation insurance. Many states have online services where consumers can easily verify the credentials/licenses of any company they are interested in working with.
Referrals
One major mistake homeowners make when choosing a roofer is not checking referrals or asking their neighbors who they recommend. You will be surprised to find that people are willing to talk candidly about their good (and bad) experiences. Use this information to back up personal recommendations and online reviews.
Permanent Local Office
This is especially important if you live in an area that frequently experiences volatile weather such as tornadoes or hurricanes. All too often, “roofing companies” appear on the scene, peppering neighborhoods with flyers and signage advertising their services, then eventually disappear. Look for a roofing company that has a permanent local location, which means that it’s an established business, not just a front for making a quick buck off vulnerable residents.
Work with Homeowners’ Insurance
When your roof suffers damage, contact your homeowner’s insurance company as soon as possible to initiate the claims process. Every insurance company will have different requirements, such as providing photos of the damage, having the roof inspected, or getting an estimate. As the homeowner, you will be required to pay your deductible, and then the rest of the payment will go directly to the roofing company. Working with an experienced roofing company will relieve you of much of the hassle of dealing with the insurance company and will also work to ensure that you get the highest payout possible for your damaged roof.
How to Compare Roofing Estimates
When choosing a roofer, comparing estimates isn’t just about finding the lowest price—it’s about understanding value, clarity, and craftsmanship. A trustworthy roofing estimate should break down materials, labor, cleanup, and timeline so you know exactly what’s included. When reviewing bids, ask questions like: What shingle grade or brand will be used? How long will the project take? Are permits and disposal fees included?
Transparency is key. Always request written documentation outlining every cost and warranty detail before approving the job.
Scope and Materials
When choosing a roofer, make sure every quote clearly outlines the scope of work. A complete estimate should include tear-off and disposal, roof replacement, ventilation upgrades, and cleanup. Each material—shingles, underlayment, flashing, and nails—should be specified so you know exactly what’s being installed. At Premier Roofing, our estimates are fully detailed, listing all material specifications, labor costs, and warranty notes upfront for total transparency.
Timeline and Crew Size
Project timelines can greatly affect convenience and cost. Larger, well-coordinated crews can complete jobs faster without sacrificing quality. Premier Roofing completes most residential roofing projects in just one day, reducing disruption while ensuring professional results from start to finish.
Hidden Fees or Exclusions
Homeowners should always check estimates for hidden costs like permits, debris removal, or disposal fees. These can add up quickly if they’re not included. At Premier Roofing, every detail is covered from the beginning—no surprises, no extra fees, just clear, honest pricing.
Red Flags When Hiring a Roofer
When choosing a roofer, avoiding bad contractors is just as important as finding the right one. Some companies cut corners or disappear after the job, leaving homeowners with costly problems later. Watch out for warning signs like no business license, no physical office, high-pressure sales tactics, or prices that seem too good to be true. A trustworthy roofer provides proof of licensing, local references, and clear documentation before starting any work.
No License or Office
Be cautious of “storm chasers” who move from town to town after major weather events. These contractors often operate without a state license or a local office, making them difficult to reach if issues arise. Premier Roofing is a fully licensed local company with established offices and crews in every community we serve—standing behind every roof we install.
Unrealistic Low Bids
If a roofing bid sounds unbelievably low, it usually is. Contractors offering bargain prices may skip permits, use inferior materials, or rely on unskilled labor to cut costs. Those shortcuts can lead to leaks, repairs, and insurance headaches later on. With Premier Roofing, you can expect fair pricing, professional craftsmanship, and lasting results.
No Written Warranty
A dependable roofer will always provide a written warranty and contract before work begins. This protects you if problems arise and ensures you understand exactly what’s covered. Never rely on verbal promises—if it’s not in writing, it’s not guaranteed. Premier Roofing includes all warranty and coverage details in every agreement for complete peace of mind.
Why Homeowners Trust Premier Roofing: Nearly 20 Years & 25,000 Roofs Under Our Belt
When choosing a roofer, homeowners deserve a team with proven experience, reliable craftsmanship, and genuine accountability. That’s what sets Premier Roofing apart. With nearly two decades in business and more than 25,000 roofs installed, we’ve built a reputation on trust and results—not empty promises.
We start every project with a free, no-obligation roof inspection to help you make an informed decision before any work begins. As a Certified IKO Roofpro Premier Craftsman, we use only high-quality materials backed by strong manufacturer warranties. Our Lifetime Workmanship Warranty ensures that your investment is protected for years to come.
If you’re compiling your list of questions to ask a roofer, be sure to include: What certifications do you hold? What’s your typical project timeline? Do you assist with insurance claims? At Premier Roofing, the answer is always yes. Our in-house insurance claim experts manage paperwork and coordinate directly with adjusters to maximize coverage. With fast build times—most residential projects completed in just one day—you’ll enjoy both a new roof and total peace of mind.
Frequently Asked Questions
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